Google My Business

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Why You Really Should Ask Everyone for Reviews

Just last week I talked to someone who explained how they did "Review Gating" for their company. This is a practice that was banned by Google back in the spring of 2018.  This means you can get in trouble and in many cases lose all of your reviews if found to be "gating". What is [...]

Are Images the Next Driver in Google Local Search?

David Mihm has been providing brilliant predictions about local search for as long as I can remember. In his most recent discussion with another local search legend, Mike Blumenthal, they discuss the changing local landscape and how images seem to be growing in importance. I blogged about GMB images recently but wanted to bring to [...]

Google My Business (GMB) Photos Boost Local Rankings

A great new study was outlined on Search Engine Land last week that shows a high correlation between the number of images you have on your Google My Business page and your listings search presence.  I don't plan to go into all the details here, as the article covered that pretty well.  However, it is [...]

Google Charging for Their Own Ranking Factors a Little Sketchy?

I recently did a post on the importance of understanding how to use SEO tools.  Though there are a lot of helpful tools out there, many position themselves as the answer to your SEO needs, but a tool is only as good as the person using it, and if you don't have SEO knowledge, they [...]

Many Small Business Owners Dealing the GMB Glitches

You are not alone. In recent months I have come across more strange glitches in the GMB system than I have seen in years. Though Google My Business is clearly a priority for Google and they are putting more and more options and tools to help you interact with your potential customers directly on the [...]

Greater New York Chamber of Commerce SEO Presentation

I had the absolute pleasure this morning to present to the Greater New York Chamber of Commerce about all things search, including SEO, Google Ads, GMB, and more. We had a nice group of around 50 pack into the networking room on 44th street in midtown Manhattan to walk through the important aspects of search. [...]

How to Claim Your Google My Business Listing

With the growing importance of the Google My Business (GMB) listing and Google committing even more to making Google My Business an important part of local business, it is important for any business to claim or gain control of their listing, so they can control the information that is presented and better interact with customers. [...]

Google Data Studio Can Tell the Right Story for Your Small Business

At a recent local search conference I learned more about the amazing Google Data Studio tool, which is free and though has a little bit of a learning curve, can do an amazing job at combining a lot of that important information from different sources into one spot.  One of the problems I was having [...]

GMB Posts Beginning to Show up in Local Maps 3 Pack

Joy Hawkins recently posted about a find from Dave DiGregorio that posts were beginning to show up in the standard 3-pack of GMB local search results. Once again, showing Google is paying attention and using them.  Even more, it gives your listing more space in the results and stands out a bit over your competitors. [...]

Advanced Local Search Tips for Your GMB Listing

If you have been following along on social media, you know I attended the Local U Advanced Conference in Santa Monica last week.  There is so much information that gets pushed at you in a short period of time, it is sometimes difficult to organize it and make it digestible for the normal person that [...]